OptimaTech - Blackpanda IR-1

Blackpanda

Blackpanda is Asia’s leading cyber emergency response solution, delivering top-tier incident response, continuous vulnerability assessments, and seamless access to cyber insurance—all within a single SaaS platform. Priced at less than 10% of traditional incident response services, Blackpanda is designed specifically for Managed Service Providers (MSPs) but is suitable for any distributor, making cyber resilience accessible to all. Its flagship IR-1 subscription allows you to become your customers’ indispensable ally in a cyber security emergency.


Features and Benefits of IR-1

RESPONSE

Fixed-Cost Incident Response

Blackpanda’s IR-1 subscription includes one annual credit for comprehensive cyber emergency response at a fixed, cost-optimized price—for about 10x less than traditional IR. No more variable hourly billing in a crisis.

Features and Benefits of IR-1 - Response
24/7 Emergency Dispatch Center

24/7 Emergency Dispatch Center

Your ‘Big Red Button’ for cyber attacks. Activate Blackpanda’s emergency response team instantly through the IR SaaS platform for rapid response within 4 hours – when you need it most.

Elite Local Responders

Elite Local Responders

Your own special forces unit for cyber emergencies. Blackpanda cyber security specialists are the best in their field, stationed full-time across key Asian cities, ensuring you receive the highest quality support possible.

Innovative Pricing Model

Innovative Pricing Model

The smarter alternative to expensive IR retainers. Blackpanda’s proprietary blend of vulnerability scanning technology + insurtech data intelligently manages risk—allowing us to offer premium services at a fraction of the cost.


READINESS

Continuous Vulnerability Scanning

Like the unblinking eye of police cameras on the street, showing you what everybody—including hackers—see from the outside.

Easily find and fix your security risks, provide you with better protection.

Features and Benefits of IR-1 - Readiness
Attack Surface Scans

Attack Surface Scans

Like checking every door and window to the house is both closed and locked. Blackpanda examines your digital perimeter—networks, systems, apps, websites—for over 80,000+ vulnerabilities each week to help you spot and secure weaknesses.

Dark Web Monitoring

Dark Web Monitoring

Like tracking the black market for anyone selling stolen keys to that house. Blackpanda monitors the Dark Web for leaked info and signs of botnet activity related to you—alerting you to potential threats before hackers can sneak in.

On-Demand & Historic Reports

On-Demand & Historic Reports

Gain a centralized view of your top security risks by severity. Then, propose immediate corrective action to your company.


RECOVERY

Automated Cyber Insurance Access

Offer your customers direct access to cyber insurance quotes from Blackpanda Underwriting via the IR SaaS platform, streamlining the process to secure up to US$5M in coverage.

Features and Benefits of IR-1 - Recovery
Financial Loss and Operational Recovery

Financial Loss and Operational Recovery

Covers lost profits and the costs of getting back up and running. From business interruption losses to data recovery costs—quickly restoring them to their pre-incident state.

Legal & Compliance Support

Legal & Compliance Support

Covers third-party liability claims and relevant legal costs to minimize the risk of regulatory fines. Includes top-shelf legal counsel and compliance guidance following a breach.

Crisis & Reputation Management

Crisis & Reputation Management

Covers expert crisis management and communications following an attack. Quickly and effectively manage the narrative, restore public trust, and maintain customer confidence.


Choose Your IR Subscription

The Blackpanda IR SaaS platform offers two subscription tiers: IR-1 and IR-X. For businesses preferring traditional consulting services, we also offer IR Retainers (IRR).


Compare All Features

EMERGENCY RESPONSEIR-1IR-XIRR
Annual Incident Response Credit✘*
Investigation, Containment, Neutralization
Digital Forensics Investigation
Data Exfiltration Analysis
Responder Support (After Business-hour Forensics)
Ransomware Negotiation
Service Level Agreement (Response Time)4 hoursCustomizedCustomized
Flexible Consulting Hours for Incident Response Preparation

*IRR consulting hours can be allocated towards incident response, as needed.

CYBER READINESSIR-1IR-XIRR
Attack Surface Management
Domain Asset Discovery
Remote Software Exposure Check
External & Web Application Vulnerability Scan
Dark Web Email Scanning
FINANCIAL RECOVERYIR-1IR-XIRR
Automated Access to Cyber Insurance Estimates✘*
Accurate and Competitive Premiums with ASM Data Integration
Comprehensive Coverage with Annual Response Credit
Direct Financial Loss Recovery Costs
Business Interruption

BY BLACKPANDA UNDERWRITING Cyber Insurance coverage for up to USD 5M for your cyber incident’s financial and commercial risks, including your third-party liability, regulatory fines, and reputational damage.

*Coverage also available through traditional insurance broker markets.


Blackpanda ASM Security Scans

See your organisation like hackers see it with Blackpanda ASM as part of your IR-1 subscription.

What is an attack surface scan?

Attack surface scanning is a proactive security measure that involves identifying and assessing vulnerabilities in your organisation’s digital infrastructure, such as networks, systems, applications, and your website.

It provides crucial visibility into the entry points that attackers could exploit to gain unauthorised access or compromise sensitive data. Essentially, it allows you to see your organisation from a cyber criminal’s point of view.

We have developed our own Attack Surface Management (ASM) tool with highly advanced features and capabilities.

The value of running regular security scans

Through regular Blackpanda ASM scans, you gain crucial visibility into your organisation’s attack surface and a better understanding of your vulnerabilities.

Another advantage of Blackpanda ASM is that it runs in the cloud, meaning you do not have to install anything

Prevent hackers from exploiting gaps in your defences

Efficiently allocate resources to critical vulnerabilities that pose the greatest risk

Gain a better understanding of your infrastructure and address misconfigurations

Strengthen your cyber defences over time with tailored recommendations

No complicated installations or system interference with our cloud-based, external scans

How often are security scans performed?

Upon registration and activation of Blackpanda ASM, we initiate a thorough initial scan to establish a baseline of your organisation’s security posture. We then run scans continuously, providing you with ongoing monitoring and up-to-date insights into your systems.

If these scans uncover vulnerabilities that require immediate attention, newly identified threats, or commonly exploited weaknesses, we send you an email alert.

Quick facts: 3 reasons why attack surface scans are so powerful

Attack surface scans like Blackpanda ASM take a broader and more comprehensive approach to identifying potential vulnerabilities and attack vectors than traditional perimeter security scans. Here are three reasons why attack surface scans are generally considered more effective:

Asset discovery

Blackpanda ASM scans include thorough asset discovery to identify all assets exposed by  an organisation. This involves finding and mapping various types of systems, applications, subdomains, APIs, and other interconnected externally facing components. This helps you gain a better understanding of the full attack surface and potential entry points for attackers.

Attack vector identification

Attack surface scans go beyond simple vulnerability scanning and aim to identify potential attack vectors. This involves analysing the relationships and dependencies between different assets, such as how an exposed API might be leveraged to exploit a vulnerable web application.

Continuous monitoring

By regularly scanning your attack surface, we can detect new assets, vulnerabilities, or attack vectors that may arise due to changes in infrastructure, application updates, or emerging threats. This enables your organisation to stay ahead of potential attackers and take timely remediation actions.

IR-1 FAQs

IR-1 is a one-stop-shop for everything a business needs to minimize financial impact after a cyber attack. It is for any business that is seeking an affordable, integrated, and comprehensive cyber emergency response, preparation, and financial recovery IR-1 addresses the three core aspects of post-attack cybersecurity solutions—Response, Recon, and Recovery—ensuring businesses are prepared with exactly what they need during and after a cyber incident.

For those requiring more tailored incident response preparation services, our flexible IR-X offering includes all the features of IR-1 plus customizable add-ons, such as multiple response credits and hours-based consulting service packages, like table-top exercises, purple-teaming, and threat-hunting, to name a few

IR-1 is an annual subscription that includes:

  • Expert Incident Response: One incident response credit can be activated in case of a suspected attack, providing comprehensive incident response services, including investigation, containment, and neutralization of the threat.
  • Continuous Vulnerability Scans: Weekly Attack Surface Management (ASM) scans and Dark Web monitoring to identify and alert you and your customers to critical security gaps.
  • Automated Access to Cyber Insurance: Integrated access through the Blackpanda Platform to support your financial recovery, with comprehensive coverage and instant, one-click insurance estimates. The comprehensive cyber insurance product can cover up to $5m USD in claims and is backed by Lloyd’s of London and directly underwritten by Blackpanda Underwriting with optimized pricing provided based on the ASM results and incident response preparation services.

Attack Surface Management (ASM) is an advanced external-only method for scanning digital infrastructure and identifying security vulnerabilities. It is a core component of the IR-1 subscription, providing visibility into customer security vulnerabilities and actionable insights to address gaps in their defenses before hackers exploit them. The ASM also serves to enhance the efficiency of Blackpanda’s incident response team as well as provide data for optimized cyber insurance pricing from Blackpanda Underwriting.

Nothing needs to be installed on your systems or your customers’ systems. Blackpanda ASM works in the cloud and does not require any plugins or agents. This applies to all aspects of IR-1, including Readiness, Response, and Recovery, and ensures instant post-attack coverage upon purchase.

You can log on to the Blackpanda Platform to report a cyber incident and activate the IR-1 incident response service. An incident responder will be in touch to walk through the best course of immediate action. This initial contact is guaranteed to occur within 4 hours of the incident being reported. In most cases, it will be much faster.

The IR-1 credit entitles the holder to comprehensive Level 3 incident responders in case of a cyber emergency (applicable to qualified cyber incidents only).

This includes:

  • Investigation: Determining the extent and scope of the attack.
  • Containment: Stopping the spread of the attack.
  • Neutralisation: Eliminating the threat.* 

The credit does not include the restoration of business activities or implementation of extended remediating actions. 

* Neutralisation requires collaboration with the end-user’s IT team to implement remedial actions as recommended by the Blackpanda Incident Manager.

A qualified cyber incident includes Basic Web Application Attacks, System Intrusion, Business Email Compromise, Malware, or Ransomware. Additionally, a qualified cyber incident must satisfy the following two criteria: 

  1. The compromise date must be later than the registration/renewal of the IR-1 subscription. 
  2. The scope of the investigation, as determined by the Blackpanda Incident Manager, must not exceed the number of endpoints covered by the subscription size. If the investigation scope includes more endpoints than covered, additional charges apply at the prevailing rate.

Blackpanda services are available at standard hourly consulting rates, depending on team availability

When we receive an Incident Response activation request, our multidisciplinary regional responders start investigating the suspected incident immediately. Regardless of whether the investigation reveals the incident to qualify for our services or not, the IR-1 credit will be redeemed.

Note: Any deliverables outlined in the IR-1 activation Scope of Work will not be provided unless the incident is qualified.

We offer additional Incident Response Preparation and consulting services to help strengthen defenses and enhance response, including:

  • Incident Response Playbooks: Customized response plans tailored to specific needs, providing clear guidance for fast and effective response.
  • Tabletop Exercises (TTX): Controlled simulations to test and refine incident response playbooks, improving emergency readiness.
  • Compromise Assessments: Thorough evaluations of security postures to identify existing threats or vulnerabilities and strengthen s.
  • Purple Teaming: Realistic exercises combining offense (red team) and defense (blue team) to test and enhance overall security.

Adding bespoke Incident Response Preparations services to IR-1 is called IR-X. For more information on these and other consulting services, please contact OptimaTech team. We’ll be happy to help advise on the best solutions to meet your needs.

We offer flexible consulting packages that can be tailored to address your unique challenges and security goals. Whether you need comprehensive, in-depth cyber defense strategies or targeted support in specific areas, our team will work with you to develop a solution that not only fits your budget but also effectively enhances your organization’s cyber resilience.

OptimaTech’s experts can assist with all these services. Contact our team today to find out more.

If you cannot find the answer to your question, contact our Sales team and we’ll be happy to talk to you.

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